HowNow 5.2
Support articles specific to the locally-hosted HowNow.
45 articles
Exporting DocumentsThe Export Wizard allows documents, records or jobs to be exported to a folder on a hard drive, as an email attachment or to...
Records - PreviewingBefore Records can be Previewed this option needs to be turned on by your HowNow Administrator. Optionally, Previewing can be turned on...
Records - Data RecordsData Records allows HowNow to deal with multi-file accounting system databases such as those used by MYOB, Quickbooks, Cash Flow...
Records - MYOB Data Records CompatibilityData records in HowNow work by allowing a user to add a MYOB (or other software) data file to the system and then select the...
Toolbar ApplicationsThis feature allows details of applications to be entered into HowNow so that each user can have an Application Toolbar of icons across...
MailScan - Diagnostics
Connected Portal TrainingHowNow Portal User Training HowNow Portal Administrator Training (Setup and Maintenance)
MailScan for the UserBefore using MailScan for the first time, make sure that the prerequisites specified in MailScan Setup have been complied with. Go...
MailScan - Setting UpWhat is MailScan MailScan is an optional, additional cost module designed to handle each day's incoming mail without having to sort...
MailScan TemplatesMailScan Templates are used by HowNow to automatically detect the type of form being imported and to supply information about the...
Organisation - Set Up Teams, Positions & EmployeesBefore proceeding to set-up the employees in your organisation, you need to look at your team structure. Teams are used to classify...
Records - Archiving
Troubleshooting
Troubleshooting
Email Manager not working after Office update
HowNow is getting ISC Errors when opening from Server
HowNow is getting ISC Errors when opening from Workstation but Server is Opening Ok
HowNow Home Page is not displaying from Server
HowNow Home Page is displaying from Server but not on client instances
No Open Command Found
Updating DataSync (including .Net Framework if version is older than 4.6)
HowNow Document Converter Vista or No File Name Error
Colours in a letter have changed after the merge process
Installing HowNow onto a New Machine (HowNow OnPremise)
Active L&R - Enforce Reordering of Accounting Policies
Active L&R - Enforce Reordering of Accounting Policies
HowNow Server Release NotesOctober 2024 HowNow 5.2.1.439 Improvements & Enhancements Client Portal operations now authenticate via Business Fitness Identity...
HowNow Supporting Apps Release NotesApril 2021 Office Add-in 5.0.0.73, Email Manager 3.2.0.182, File Helper Service 5.0.0.86-e Improvements Upgrade to TLS...