Confirm the HowNow Web Server Services are at "Started" status in the Administrator Services
HowNow Web Server
HowNow Web Server Guardian
If they are started, re-start them and re-open HowNow
If they are not started, start them and re-start HowNow
If they are not in the Services, confirm you are on the server where HowNow Software has been installed, then install using the HowNowWSSetup.exe, re-start HowNow
If you have tried all above, remove HowNow Web Server from Control Panel & Re-install (ensure the install is done from the physical path)
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