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Active WP - Debtor/Creditor Workpapers calculate GST for GST-free invoices/bills as well
Active WP - Debtor/Creditor Workpapers calculate GST for GST-free invoices/bills as well

Issue: Users may encounter an issue where the GST is automatically calculated when importing a GST-free invoices or bills from their...

Updated over a month ago

Issue: Users may encounter an issue where the GST is automatically calculated when importing a GST-free invoices or bills from their source system (e.g., Xero) into a debtor or creditor workpaper in Active, despite the calculation being unnecessary.

Xero Bill:
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​Active Creditors Workpaper:

Cause: A combination of current limitations in the Xero API and our code, which do not fully support importing/computing GST values for debtors/creditors.
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The automatic GST calculation is triggered by the formulas in the GST Calculated column in the workpaper, allowing users to make adjustments as required.

Workaround/Resolution: To reconcile GST values, users should resort to alternative reports in Xero/Active. It's important to note that debtor/creditor workpapers are not considered the definitive source of truth for GST values. Users can still make necessary adjustments to GST values within the debtor/creditor workpaper as necessary.

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