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Active WP - Dates not displaying correctly, showing 1901 in some cases.
Active WP - Dates not displaying correctly, showing 1901 in some cases.

Issue: Users may encounter incorrect dates displaying in their binder. For example, when loading a new tax reconciliation...

Updated over a month ago

Issue: Users may encounter incorrect dates displaying in their binder.

For example, when loading a new tax reconciliation workpaper, the dates default to 1901 as shown below:


Users may also encounter incorrect dates (and no payroll import) in the N80 Wages sheet, SPILL errors in the GST reconciliation, and a 0% interest rate in the Div7A workpaper.



Cause: Home sheet distortion or add-in failing to provision the sheet properly.

Resolution:

- Check binder dates and column dates are correct
- Click Active Workpapers ribbon > Optimise Performance

- Right click in the side pane and refresh/reload the addin

- If issue persists, unhide the 'Home' sheet, delete it and refresh the addin, check if the dates have filled in (if not repeat the process)

- If issue persists, remove this sheet and readd it back in.

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