Issue: Accounts that have been reclassified in Xero's chart of accounts may not reflect the reclassification in Active if there is an existing binder(s) set up for a client linked to this source. For example, if you move a specific income account to become an asset account in Xero and then click "Reimport" on the trial balance screen in Active, the account may retain its previous classification.

​Cause: Source is stored at the client level. The issue arises due to the complexity, as the code currently does not support the reclassification of accounts for when the source is stored at the client level. It will work fine when creating a new source for a new client.

Workaround/Resolution:
After reclassifying an account in Xero, you have two options:
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​A) Manually Reclassify in Active:

1- Drag the reclassified account in the Accounts screen to its desired position (e.g. drag the income account under the assets header for instance)

2- Under the account's settings, change the rule to manual and adjust the account type to the correct classification.

​B) Delete/Recreate Source:

At the time of writing this article, it is not possible to delete the source. If this is fixed, deleting the source and recreating it, then connecting to it with a new binder should bring in the Trial Balance again from Xero in the correct format.

If the above solution does not work, an alternative option would be to delete any binders linked to the client (if the client hasn't worked on them) and then delete the client. Recreate the client via XPM sync or manually, whichever is applicable. Next, create your binder and establish a new source, which should import the accounts in the correct format.