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Active WP - Error when rolling over a SWP file: "Title must not exceed 64 characters."
Active WP - Error when rolling over a SWP file: "Title must not exceed 64 characters."

Issue: When clients selects 'Option 2: Upload Excel workbook' when creating/rolling over a binder using a Smart Workpaper template,...

Updated over a month ago

Issue: When clients selects 'Option 2: Upload Excel workbook' when creating/rolling over a binder using a Smart Workpaper template, they may encounter an error as follows:


1- "Title must not exceed 64 characters."


On subsequent tries, the error message changes to:

2- "Something went wrong. Please contact support if the issue persists."


Cause: The title of the index inserts exceed 64 characters as shown below.


Resolution/Workaround:
To remove, truncate the title, save the Excel file, and then try uploading it again to fix the issue.

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