Issue: When clients selects 'Option 2: Upload Excel workbook' when creating/rolling over a binder using a Smart Workpaper template, they may encounter an error as follows:
1- "Title must not exceed 64 characters."
On subsequent tries, the error message changes to:
2- "Something went wrong. Please contact support if the issue persists."
Cause: The title of the index inserts exceed 64 characters as shown below.
Resolution/Workaround:
To remove, truncate the title, save the Excel file, and then try uploading it again to fix the issue.