Issue: Users may report encountering the following errors when installing the Smart Workpapers add-in:
Access is denied
Setup was not completed. Please correct the problem and run Setup again.
Cause: Permissions
Resolution: To resolve this issue, follow these steps:
1. Download the Smart Workpapers add-in.
2. Click right on the downloaded executable and run the installation as an administrator.
If the issue persists, perform the following additional steps:
3. Check that the %localappdata% folder exists and is unhidden.
4. Remove any write permissions on the %localappdata% folder.
By following these steps, users should be able to install the Smart Workpapers add-in without encountering the specified errors.