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SWP - Access is denied/Setup was not completed
SWP - Access is denied/Setup was not completed

Issue: Users may report encountering the following errors when installing the Smart Workpapers add-in: Access is denied Setup was...

Updated over a month ago

Issue: Users may report encountering the following errors when installing the Smart Workpapers add-in:

Access is denied


Setup was not completed. Please correct the problem and run Setup again.


Cause: Permissions

Resolution: To resolve this issue, follow these steps:

1. Download the Smart Workpapers add-in.

2. Click right on the downloaded executable and run the installation as an administrator.

If the issue persists, perform the following additional steps:

3. Check that the %localappdata% folder exists and is unhidden.

4. Remove any write permissions on the %localappdata% folder.

By following these steps, users should be able to install the Smart Workpapers add-in without encountering the specified errors.

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