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How do I install and use the HowNow X Email Manager add-in in the new Outlook, and what are its limitations?

How to Install and Use the HowNow X Email Manager Add-in in the New Outlook

The HowNow X Email Manager add-in allows users to manually file emails to HowNow directly from the new Outlook. However, due to the architecture of the new Outlook, certain features available in Outlook Classic are not supported. Below is a guide to installing, using, and understanding the limitations of the add-in.

Installation and Setup

  1. Open Outlook and click the Apps button.

  2. Select Add apps and search for "HowNow X."

  3. Choose HowNow X Email Manager from the search results.

  4. Close the Apps screen. To keep the add-in visible, click the Apps icon in the ribbon, right-click HowNow X Email Manager, and select Pin.

Once installed, the add-in can be accessed from the ribbon to manually file emails to HowNow.

Functionality and Limitations

Manual Filing of Emails

  • After sending an email, open the sent email and click the HowNow X Email Manager button to file it to HowNow. This process is manual and does not occur automatically.

Lack of Automatic Triggers

  • The add-in does not support automatic triggers, such as filing emails upon sending or deleting them. This limitation is due to the new Outlook’s JavaScript-based architecture, which does not expose these events.

No Automatic Removal or Filing

  • Unlike Outlook Classic, the new Outlook does not allow the add-in to automatically remove or file emails from your inbox after they are added to HowNow. Users must manually move or delete emails. As a workaround, you can organize emails by moving them into a folder first and then adding them to HowNow.

Workarounds and Tips

  • Organize Emails First: To streamline the filing process, consider moving emails into a designated folder before using the add-in.

  • Pin the Add-in: Pinning the HowNow X Email Manager to the ribbon ensures quick access.

Summary

The HowNow X Email Manager add-in for the new Outlook provides a manual solution for filing emails to HowNow. While it lacks automatic triggers and certain features available in Outlook Classic, users can still efficiently manage their emails with the provided workarounds and manual processes. For more information or assistance, refer to the HowNow support documentation or contact customer support.

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