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HowNow X Installation & Setup

Get started with HowNow X by downloading and installing the software, and registering your Business Fitness Identity account.

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Overview: HowNow X is a software application. This guide covers the initial download, installation, account registration, two-factor authentication (2FA) setup, optional SMS recovery, and how to update your personal details.

Downloading and Installing HowNow X

Follow these steps to install HowNow X on your computer:

  1. Download the Installer:

  2. Run the Installer: Locate the downloaded HowNowInstaller.exe file on your computer and run it. Follow the on-screen prompts to complete the installation.

  3. Launch HowNow X: Once the installation is complete, find the HowNow X icon on your desktop and double-click it.

  4. Log In: Enter your credentials to log in to HowNow X. If you haven't set up your account yet, proceed to the "Setting Up Your Account" section below.

Setting Up Your Account

After your HowNow administrator invites you to HowNow, you will receive an invitation email from Business Fitness.

  1. Open the Invitation Email: Locate the email from Business Fitness.

  2. Register Your Account: Click the 'Register Account' button within the email. This will direct you to the Business Fitness Identity site.

  3. Set Up Credentials: On the Business Fitness Identity site, you will set up your username (email) and password.

  4. Important: It is highly recommended to store your email and password details in a secure password manager (e.g., Bitwarden or Keeper) to protect your personal and company data.

  5. Configure Two-Factor Authentication (2FA): Proceed to the next step to set up 2FA.

Two-Factor Authentication (2FA) Setup

Two-factor authentication adds an extra layer of security to your account.

  1. Choose an Authenticator App: After entering your name and password, you will be prompted to set up 2FA.

    • You can use the provided QR code or key with an authenticator app on your mobile device.

    • Recommended authenticator apps include Google Authenticator or Microsoft Authenticator.


      ​Note: If your firm uses a password manager that includes a 2FA feature, you should use that instead.

  2. Save Recovery Codes:

    • Crucial Step: Make sure to copy your recovery codes.

    • Paste and store these codes in a secure location (e.g., your password manager like Bitwarden or Keeper). These codes are essential if you lose access to your authenticator app.

  3. Complete Setup: Click 'Get Started' to finalize the 2FA setup process.

  4. Log in to HowNow X: Open HowNow X using the desktop shortcut. Log in with the email and password you just configured, and you will be prompted for your 2FA code from your authenticator app.

Setting Up SMS Recovery (Optional)

You can set up SMS recovery as a backup method for your 2FA login.

  1. Prompt After Login: After your initial login, a form may appear offering to guide you through SMS recovery setup.

  2. To Set Up SMS Recovery:

    • Enter your mobile phone number.

    • Click 'Request Code'.

    • Enter the verification code you receive via SMS.

    • Click 'Verify'.

  3. To Skip SMS Recovery: If you do not wish to set this up now, click 'Don't ask me again'. You can set up SMS recovery later through your Business Fitness Identity profile.

  4. Using SMS Recovery: After setup, if you need to use SMS recovery, the 'SMS Code' option will appear at the bottom of the login box after you enter your email and password.

Updating Your Personal Details

You can manage your personal details, including your name, email, password, and 2FA settings.

There are two ways to access your profile settings:

Getting Acquainted with HowNow X

If you are new to HowNow X, you may find it helpful to explore our video resources to familiarize yourself with the application's features and functionality.

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