Reconciliation fields on the index page remain blue in collapsed or expanded view instead of changing to green or red, as they do in expanded view.

A bug related to compatibility differences between Office 2019 and 2021 surfaced after the last add-in update JIRA ticket: [BF-3781]. Issue resolved itself after the Feb 2024 release add-in update SWP Version 2.3.1.50

1. Use Office 2021 or later (or Office 365 with the latest patch).

2. Ensure your Office/Excel is up to date:

[System Requirements for Office 2021]

3. If the issue persists, see the SWP checklist for add-in related issues:

[SWP - Smart Workpapers Troubleshooting Checklist]