Issue:
Data is not populating from the ATO into my Excel worksheets. The ATO link is set up correctly as according to https://hownow.freshdesk.com/a/solutions/articles/5000886568?portalId=5000001348
Steps to Resolve:
1. Open Active Workpapers in Excel:
- Open Excel and navigate to the Active Workpapers add-in.
2. Select BAS Lodgements Workpaper:
- Find and select the BAS Lodgements workpaper.
3. Access Record Detail:
- Click on the Open Record Detail icon.
4. Execute Command:
- In the Commands section, locate Activity Statement and click Execute.
6. Verify Data Loading:
- Ensure the ATO link is active, ABN and branch details are correct, and no network issues exist.