Aug 2021 - API 1.0.1.173, Signature 1.0.1.177
Resolutions
May 2021 - 1.0.1.169
Improvements/Enhancements
Resolutions
November 2020 - 1.0.1.135
Resolutions
November 2020 - 1.0.1.133
Resolutions
November 2020 - 1.0.1.113
Improvements/Enhancements
Resolutions
October 2020 - 1.0.1.108
Improvements/Enhancements
Resolutions
October 2020 - 1.0.1.102
Improvements/Enhancements
Resolutions
December 2019 - 1.0.1.49
Improvements/Enhancements
November 2019 - 1.0.1.46
Improvements/Enhancements
September 2019 - 1.0.0.760
Improvements/Enhancements
Resolutions
August 2019 - 1.0.0.754
Improvements/Enhancements
July 2019 - 1.0.0.748
Improvements/Enhancements
May 2019 - 1.0.0.741
Improvements/Enhancements
Resolutions
April 2019 - 1.0.0.730
Improvements/Enhancements
Resolutions
March 2019 - 1.0.0.726
Improvements/Enhancements
Resolutions
Removed references to deprecated secondary logging system | CP-1333
Signing Reminders are being produced again | CP-1565
November 2018 - 1.0.0.719
Improvements/Enhancements
Resolutions
Fixed the styling of the "Waiting for upload" message in the users screen | CP-1427
October 2018 - 1.0.0.713
Improvements
Resolutions
Fixed an issue where removing the signing task after a document has been declined for signing didn't properly clean up the data | CP-1476
August 2018 - 1.0.0.706
Resolutions
Client level filters can now be renamed or deleted | CP-1417
July 2018 - 1.0.0.705 hotfix
Resolutions
Strengthened the reliability of the Adobe Advanced Signing notifications | CP-1424
July 2018 - 1.0.0.702
Improvements
When a user declines the signing of documents in Adobe, 'Declined' is shown in the Status column, and a notification email is sent to inform the Employee the document has been rejected | CP-1265
Enabled the upload document button even when a client is not selected; cleaned up the prompt to select a client when uploading a document without a client selected to help guide the user | CP-1379
May 2018 - 1.0.0.689
Resolutions
May 2018 - 1.0.0.685
Improvements
May 2018 - 1.0.0.680
Improvements
Resolutions
April 2018 - 1.0.0.667
Improvements
Enhancements
Resolutions
March 2018 - 1.0.0.665
Improvements
Improve appearance of error messages | CP-1272
Resolutions
Improved grid refresh after document upload | CP-1241
Resolved Account deletion issue when no outstanding signing events | CP-1257, CP-1316
Resolved errors occurring when accepting Portal Invite | CP-1278
February 2018 - 1.0.0.660 hotfix
Resolutions
January 2018 - 1.0.0.642
Resolutions
HotFix for user table adjustments | CP-1275
January 2018 - 1.0.0.641
Resolutions
Files with upper case letters in the extension are now compatible with the file type icons | CP-1234
Security fix for the Copy Link function | CP-1235
Upload notification emails will no longer be sent for invalid documents | CP-1246
Improvements to the Notification system to reduce the potential for double notifications for Adobe Signing | CP-1215, CP-1239
Enhancements
Improved reliability of the Notification system | CP-1153
Added a new Notifications merge field – ‘Document Details with Name’ for file upload | CP-1227
Performance enhancements for Branding Service | CP-1233
Disallowed uploading of files with no file extension | CP-1244
Improved performance when previewing documents | CP-1249
Portal invitation expiry has been increased to 7 days | CP-1194
November 2017 - 1.0.0.614
Resolutions
Account email addresses now accept Capital Letters | CP-1238
November 2017 - 1.0.0.613
Resolutions
Updated search functionality to speed the searching of documents for Firms with large numbers of documents | CP-1254
November 2017 - 1.0.0.608
Resolutions
Small formatting change to the Copy LinkTooltip
Copy Link button can now be pasted into an email
Enhancements
Reporting packages consolidated and tested
Loading of Firm branding improved with loading spinner and white background
Sort order on Employees page now defaults to Given Name
Button to resend All Unaccepted now only available to Administrators when there is no current Account search in place
Upload of files with colon or semi-colon is now supported | CP-1093
October 2017 - 1.0.0.605
Resolutions
Portal Users document grid is now refreshed consistently after documents are uploaded
September 2017 - 1.0.0.599
Resolutions
August 2017 - 1.0.0.590
Enhancements
Account Resent Invitation Reconfigured - added ability to bulk resend invites to all accounts that have not been accepted
New Reports to determine which accounts have accepted/not accepted their invitation
'Advances Signing Options' button and tooltip updated
Remove unnecessary AdobeSign signing buttons in Advanced signing feature
Added Successful Upload Validation note after sending documents from HNO to Portal for Signing.
Resolutions
August 2017 - 1.0.0.584
New Features
Added downloading of Excel file for signing reports
Improvement
August 2017 - 1.0.0.574
New Features
Adobe Sign and Adobe SecureSign
Adobe Sign task is available for employees on client documents grid
Validation for PDF page count, file size and password protection occurs on click for an Adobe Sign task
Improvements
Resolutions
Resolved issue with DevExpress failing to open PDF for Viden Group
Resolved issue with Export of signed document to HNO not working for Adobe Sign
Resolved issue with HNOP able to setup doc to sign by AdobeSign without the Firm being enabled for Adobe Sign
June 2017 - 1.0.0.571
Resolutions
Resolved issue with Pdf Validation not adding CreationDate when missing, and adding extra logging
June 2017 - 1.0.0.555
Improvements
Resolutions
Resolved issue with Dashboard recent events after upload showing 'Document Downloaded' without document actually downloaded
May 2017 - 1.0.0.547
Improvements
Resolutions
March 2017 - 1.0.0.522
Improvements
Added an audit event for when a signing task is removed.
Changed the header bar to display username of currently logged in user.
Changed message on Portal-Admin login page to 'Sign in with your Firm credentials'.
Reports
Three new Reports:
Signed Documents By Account
Signed Documents By Client
Signed Documents By Employee
Note: Historical signed document data is available from the 10th January 2017 until present.
Resolutions
Resolved issue with employee grid in settings showing to a few rows on initial load.
Resolved issue for timeout when fetching thousands of items for the document grid.
January 2017 - 1.0.0.506
New Features
Document Audit Trail
Administrators can now view the audit trail for any document. Functionality includes who and when uploaded, previewed, downloaded, requested signatures and signed a document.
Reports
Administrators have access to a new Reports section providing the following reports:
Unsigned Documents By Account
Unsigned Documents By Client
Unsigned Documents By Employee
Bugs Fixed
Improvements around the signature service and some miscellaneous minor bug fixes.
Resolved issues affecting HowNow Webserver downloads from the Portal.
Resolved issue stopping documents from being deleted.
October 2016 - 1.0.0.498
Improvements
August 2016 - 1.0.0.484
Improvements
Resolutions
August 2016 - 1.0.0.471
Improvements
Resolutions
July 2016 - 1.0.0.468
Features
July 2016 - 1.0.0.462
Features
Resolutions
June 2016 - 1.0.0.436 (Unchanged)
Improvement
May 2016 - Hotfix
Resolutions
May 2016 - 1.0.0.436
Resolutions
April 2016 - 1.0.0.431
Resolutions
April 2016 - 1.0.0.430
Resolutions
March 2016 - 1.0.0.419
Improvements
Resolutions
Fixed issue where account with same email address as employee would fail to find by email address when performing forgotten password function, resulting in the generic we can't find your account email to be sent.
March 2016 - 1.0.0.413
Improvements
Resolutions
Fixed issue where first page after signing the document would not load correctly in the viewer.
Fixed issue where an account and employee, with the same email address, could not reset their password for one the accounts (random).
February 2016 - 1.0.0.405
Improvements
Improved page load time by optimising some of the resources required for the site.
Added button to resend PIN emails to all accounts who have not signed a document, or to the employee if the accounts are finished signing.
The font in all emails sent from the Portal system is standardised as Calibri.
Resolutions
February 2016 - 1.0.0.401
Features
Firm Personalisation of Notification Emails
We have added a new field for you to set your firm's replay address for all notifications that are sent from the Portal - this field is found in Settings > Notifications and is called "Set Notifications Reply Address". This needs to be a valid email address such as: [email protected]
Once that field has been set, email notifications sent to your client will be in the format:
[Firm Name] via HowNow Portal - with an actual email address of [email protected], so the from address on notifications will look like this:
Your Firm via HowNow Portal <[email protected]>
Replies to HowNow Portal Emails
When a client replies to an email sent from the Portal, it will go to Your Firm via HowNow Portal <the email address you set in the field above>.
Firm Portal Site
Dashboard
Help has been made more prominent and is now shown at the top right of the website.
Clients are now shown before Accounts on the left hand pane to be a more logical sequence.
Documents
The uploads box is now minimised once the upload is complete.
Employees
A firm administrator is now able to resend an employee an invitation to the Portal (Portal invitation links expire after 24 hours).
Notifications
Client Portal Site
Dashboard
Documents
Notifications
December 2015 - 1.0.0.374
Improvements
Resolutions
November 2015 - 1.0.0.370
Features
Added functionality for firm filters to propagate to the client level (firm filters can not be edited, deleted on a per client level):
Added the ability for employees to be set as the default email recipient. This functionality subscribes the selected employee to ALL client under the firm, including any clients created in the future.
Added the ability to remove employees as default email recipient. This will unsubscribe them for all clients.
Improvements
Improved previewing process for rendering a document. It now loads the first page and displays the documents whilst continuing to load the remaining pages.
November 2015 - 1.0.0.360
Improvements
A column has been added to the "Accounts Grid" to show whether an account has accepted the Portal invitation
Resolutions
November 2015
Improvements
When an account is invited, the default email notification now contains an added message and link regarding the Welcome Guide on Fresh Desk.
November 2015 - 1.0.0.352
Features
When setting up SecureSign or Click to Sign, added functionality to select a firm representative (employee) to sign the document. To enable this functionality the firm representatives do need to be created as employees in the portal.
A "Sign" button has been created on the Admin site for the selected firm representative to sign the document:
Firm representative is only eligible to sign the document after the selected account/s have completed signing
An email notification will be sent to the firm representative after the selected account/s have completed signing. The notification contains the pin code to access the document
If a firm representative has been nominated to sign and all accounts have already signed, the document will remain in a partial state until the firm representative signs
After a firm representative has signed the document, it will flow through to HowNow desktop as expected
Improvements
Improvements around signing and error handling:
If errors occur at any point during signing, a retry option will appear and reload the document for signing
Retry option will bypass pin authentication if the 5 minute lock on the document has not expired
Retry option will request pin authentication if the 5 minute lock on the document has expired
The SecureSign process now includes a "Next Required Field" button that will scroll the "Next Required Field" into view
Removed some signature styles and colours to improve/de-clutter the UX when selecting a signature style
Resolutions
Improved validating email addresses for accounts and employees to ensure incorrect email addresses are corrected at the time of creating and editing account details
Invited accounts now always get subscribed for notifications for the selected clients that they were invited to
On the Dashboard, the recently signed documents section will now show the correct time
October 2015 - 1.0.0.345
Features
Connection to HowNow Online
Documents can be imported into the Portal from a HowNow Online connected client
Documents uploaded by end users will be exported to the HowNow Online connected client (no support for automatically exporting signed documents to HowNow Online connected clients at this point)
Improvements
The following sections, located on the Admin Dashboard, have had a design and functionality update:
Statistics (week or month filter)
October 2015 - 1.0.0.341
September 2015 - v 1.0.0.332
Single sign will be supported from some versions of HowNow until all software has been updated
Bug fix - file names containing special characters are now uploading successfully
September 2015 - v1.0.0.327
September 2015 - v1.0.0.323
August 2015
July 2015
June 2015
Administration Site
Added notification preferences to the portal
Added branding in tab settings
Added support for embedded logins
Added button in accounts page to resend invitation if account has not accepted their portal invitation or invitation was not received.
Added extra 2 stage warning when deleting clients to ensure the action is intended.
Changed secure sign document setup method:
Removed default locations
Altered workflow to place fields for each user in stages
Added message containing name of signatory the fields will be assigned to
Added confirm fields for current signatory screen.
User Site