Issue: HowNow User invite redirects the user to a help article instead of facilitating account creation and the user shows as 'invite pending' within hownow despite accepting their invite.
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[Link to the redirected help article: https://support.businessfitness.com/support/solutions/articles/5000861624]
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​Cause: The user's email is already attached to an Identity Account

Resolution/Workaround: This usually indicates that you already have a login established for HowNow. Please proceed by installing the HowNow software as per the help article above and logging in normally.
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​**(If you're unsure of your password, please initiate a password reset from the login screen)