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HowNow Portal - Logo/Branding updates in the HowNow Portal are not being retained.
HowNow Portal - Logo/Branding updates in the HowNow Portal are not being retained.

Issue: After applying changes to logo/branding in HN Portal (Settings > Branding), the Logo/Branding updates in the HowNow Portal are...

Updated over a month ago

Issue: After applying changes to logo/branding in HN Portal (Settings > Branding), the Logo/Branding updates in the HowNow Portal are not being retained

Cause: Browser Caching Issue
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​Workaround/Resolution:

After applying the logo/branding settings in HN Portal (Settings > Branding):

If using Chrome, while on this page, click on the three dots at the top right corner of Chrome, then go to More tools > Developer tools.

Long-press the refresh icon at the top and select 'Empty cache and hard reload'. This action should apply the new logo and refresh the screen with the updated logo."
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Alternatively, clear cache of your browser or try a different browser.

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