Issue: For instances where the BAS / Wages sheets import data correctly from ATO but its just the ICA/ITA sheets not populating with data.
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Get the user to check their ATO portal and filter by effective date for the financial year they are importing data;
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​Cause: If all of the transactions for their ITA/ICA have a processed date is in the next financial year, it won't import those transactions for that year in Active. (as it is not realised until the next year)
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​Resolution: Advise per above.