Overview: Keyboard shortcuts provide quick access to frequently used HowNow functions, allowing for faster navigation and task completion by using key combinations instead of mouse clicks.
General Navigation
You can navigate between the main tabs of HowNow using keyboard shortcuts. Press the Alt key followed by the corresponding letter for the tab you wish to access.
Knowledge Tab:
Alt+KRecords Tab:
Alt+R
Note: Press the Alt key again to clear the ribbon shortcut key indicators.
Shortcuts Available in All HowNow Areas
These shortcuts can be used across most sections of HowNow:
Show Search History:
F4Use when the cursor is in any search box to display the search text history list.
Select All Search Results:
Ctrl+ADeselect All Search Results:
Ctrl+D
Contacts Tab Shortcuts
The following shortcuts are available when working within the Contacts tab:
Email Contact:
F7This is equivalent to right-clicking on a contact and selecting "Email". It populates the email with the selected contact's email address.
Create File Note for Contact:
F9This is equivalent to right-clicking on a contact and selecting "File Note". It populates the file note with the selected contact's name.
Knowledge Tab Shortcuts
Use these shortcuts when managing content in the Knowledge tab:
General Knowledge Shortcuts
Paste File:
Ctrl+VCopies a file from your clipboard and opens the filing wizard in HowNow.
Email As Shortcuts (Knowledge)
When you want to email content from the Knowledge tab, use Ctrl+E followed by one of the keys below:
Email as File Attachment:
Ctrl+EthenFEmail as Zip File Attachment:
Ctrl+EthenZEmail as PDF File Attachment:
Ctrl+EthenPEmail as Smartlink:
Ctrl+EthenHEmail as Smartlink URL:
Ctrl+EthenU
Copy to Clipboard Shortcuts (Knowledge)
To copy content from the Knowledge tab to your clipboard, use Ctrl+C followed by one of the keys below:
Copy as File Attachment:
Ctrl+CthenFCopy as Zip File Attachment:
Ctrl+CthenZCopy as PDF File Attachment:
Ctrl+CthenPCopy as Smartlink:
Ctrl+CthenHCopy as Smartlink URL:
Ctrl+CthenU
Records Tab Shortcuts
The following shortcuts are available when working within the Records tab:
General Records Shortcuts
Email Document/Contact:
F7This is equivalent to right-clicking and selecting "Email". It populates the email with the selected contact's email address. If a document is selected, it will also be attached to the email.
Create File Note for Contact:
F9This is equivalent to right-clicking on a contact (or a record associated with a contact) and selecting "File Note". It populates the file note with the selected contact's name.
Paste File:
Ctrl+VCopies a file from your clipboard and opens the filing wizard in HowNow
Records Status Shortcuts
Change Record Status:
Ctrl+1,Ctrl+2, etc.Press
Ctrlplus the number corresponding to the desired status in the order they appear in the status list.
Email As Shortcuts (Records)
When you want to email content from the Records tab, use Ctrl+E followed by one of the keys below (or F7 for file attachments):
Email as Body:
Ctrl+EthenBEmail as File Attachment:
F7orCtrl+EthenFEmail as Zip File Attachment:
Ctrl+EthenZEmail as PDF File Attachment:
Ctrl+EthenPEmail as Smartlink:
Ctrl+EthenHEmail as Smartlink URL:
Ctrl+EthenU
Copy to Clipboard Shortcuts (Records)
To copy content from the Records tab to your clipboard, use `Ctrl+C` followed by one of the keys below:
Copy as File Attachment:
Ctrl+CthenFCopy as Zip File Attachment:
Ctrl+CthenZCopy as PDF File Attachment:
Ctrl+CthenPCopy as Smartlink:
Ctrl+CthenHCopy as Smartlink URL:
Ctrl+CthenUCopy as Smartlink File:
Ctrl+CthenL
Jobs and Tasks Shortcuts (Workflow Module)
These shortcuts are available in the Jobs and Tasks tabs if the optional Workflow Module is installed:
General Jobs and Tasks Shortcuts
Complete Job/Task or Insert Timestamp:
F3In the Jobs or Tasks tabs, this is equivalent to right-clicking and selecting "Complete".
When your cursor is in any notes field within a Job or Task, pressing
F3inserts the current date and time.
Job and Task Status Shortcuts
Change Job/Task Status: `Ctrl+1`, `Ctrl+2`, etc.
Press
Ctrlplus the number corresponding to the desired status in the order they appear in the status list.